Resource Hub
As 911 initiatives and research are growing and changing, so is this Resource Hub. If you’re aware of a resource that is missing, have questions, or would like to offer any corrections, please contact us at transform911@uchicago.edu with a link to information about the resource. Please also contact us if you discover a resource URL or link on this site that no longer works.
Archived Initiatives Map
Last updated in 2022, these map images include pins for media reports highlighting several types of initiatives across the country that are designed to transform 911. The pin color relates to what aspects of 911 transformation are the focus. The topics include: 911 History; 911 Hotline Alternatives (311/211/988/etc. and text lines); Alternative First Responders; ECC (Emergency Communications Center) / Call Handling Operations; Technology; Data, Research, and KPIs (Key Performance Indicators); Governance; and 911 Professional Career and Supports Users can select any or all of the 911 initiative topics to display.
Initiative Details
Featured Mobile Crisis Resources
At the heart of Transform911’s mission lies a strong commitment to community building and fostering connections with organizations that share our dedication to equitable emergency response. We are excited to showcase a curated selection of research and resources that align with this vision, providing valuable insights and tools that can be used to support communities in times of crisis.
Alternative Crisis Response Directory
Compiled by community volunteers, the Directory of Alternative Crisis Response Programs highlights more than 100 programs committed to supporting people in need with unarmed emergency response teams. Access their directory to learn more about the alternative crisis response options near you!
Civilian Mental Health Crisis Programs
Just Mental Health Canada is working to decouple police from mental health crisis response. Visit their interactive international alternative response map and learn more about their incredible work!